The COVID-19 pandemic has changed many facets of our lives – we work from home, we shop online, dining out is a distant memory, immigration has virtually ceased, public transport operates well below capacity, there is a race for space and single family home sales are at a high not seen in this century. What if some or all of these patterns don't revert back to pre-pandemic conditions? What is the impact? What do we as an industry need to be considering? All good strategy is based on, and tested with, robust scenario planning – what are the five questions we should all be asking ourselves?